0kz Terms and Conditions

1.1 Parties to the Agreement

These terms and conditions apply between the 0kz platform and all of its users. When you create an account on 0kz, log in, or use any of our services, you accept these terms. If you do not agree with these terms, you are requested not to use our platform.

0kz operates an online gaming platform for players in Bangladesh. All our services, bonus offers, payment processes, and game operations are governed by these terms and conditions.

1.2 Right to Amend Terms

0kz reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users in a timely manner. Continued use of the platform after an update will be considered acceptance of the revised terms.

2.1 Age Eligibility

You must be at least 21 years old to open an account and use services on 0kz. This platform is intended only for those aged 21 and above. 0kz strictly prohibits minors from gaming and reserves the right to verify age.

2.2 One Account Policy

Each user may register only one account. Creating multiple accounts is strictly prohibited. If someone is found to be using multiple accounts, all accounts will be closed and the associated balances may be forfeited.

2.3 Accuracy of Information

You must provide accurate, complete, and up-to-date information at the time of registration. 0kz reserves the right to cancel an account if false or misleading information is provided. If any of your details change, please update your account information immediately.

2.4 Account Security

It is your responsibility to keep your account login details confidential. Please notify us immediately of any unauthorised access to your account. Allowing third parties to use your account is prohibited.

3.1 Deposit Terms

• The minimum deposit amount is ৳500 (applicable across all payment methods).
• Deposits must be made from a payment account registered in your name only.
• Depositing using a third-party payment account is prohibited.
• Deposited funds are generally credited to the account instantly.
• If there is a delay due to technical reasons, please contact us via live chat.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals may be restricted if bonus wagering has not been completed.
• Large withdrawals may be delayed if identity verification has not been completed.
• 0kz reserves the right to suspend a withdrawal if fraudulent activity is suspected.

3.3 Anti-Money Laundering

0kz is firmly committed to preventing money laundering. We monitor suspicious transactions and reserve the right to report to the relevant authorities when necessary. Users must only use funds obtained from legitimate sources.

4.1 Welcome Bonus Terms

New members will receive a 200% bonus on their first deposit up to a maximum of ৳20,000. The following conditions apply to receive this bonus:

• The minimum deposit to receive the bonus is ৳500.
• The wagering requirement for the bonus amount is 15 times (15x).
• Before withdrawing, you must wager 15 times the total of the bonus and deposit combined.
• Completing the wagering requirement is mandatory to cash out the bonus.
• The welcome bonus can be received only once per user.
• 0kz reserves the right to cancel the bonus if it is misused.

4.2 General Bonus Rules

• Bonus offers may be changed or cancelled without prior notice.
• Claiming multiple bonuses from the same IP address is prohibited.
• Bonuses can only be used to play games on the 0kz platform.
• Bonuses cannot be transferred to a third party.
• If wagering is not completed within the specified time, the bonus will be cancelled.

4.3 VIP and Cashback Program

Weekly cashback benefits are available across 0kz's five VIP tiers. From the Bronze tier up to the highest Diamond tier, each level has its own set of benefits:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

VIP tier changes are determined based on player activity and participation. Cashback is credited to the account automatically.

5.1 Fair Play Policy

0kz is committed to ensuring a fair and impartial gaming environment for all players. All games offered on our platform are provided by internationally recognised game providers and operate using Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Playing games using bots or automated software.
• Attempting to exploit game vulnerabilities or glitches.
• Using fraudulent or misleading information.
• Attempting to intrude into the gaming system.
• Misusing promotional benefits.
• Harassing other players or misusing the platform.

5.3 Technical Issues

If a problem arises with a game result due to a technical fault or disconnection, 0kz will review the situation and make a decision. In such cases, the decision of 0kz will be considered final. 0kz is not liable for any loss of a player's bet due to a mobile internet disconnection.

6.1 Voluntary Account Closure

You may close your account at any time by contacting our support team. Before closing the account, you may withdraw the available balance in accordance with the withdrawal rules.

6.2 Account Termination by 0kz

0kz reserves the right to terminate or suspend an account in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Misuse of bonuses or fraudulent activity.
• Creating an account while being a minor.
• Violation of applicable laws or regulations.

7.1 Data Collection and Use

0kz is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. To learn more about how we collect and process data, please read our Privacy Policy.

7.2 Sharing Data with Third Parties

0kz does not sell your personal information to third parties. However, certain information may be shared with trusted partners as needed to operate our services. Information may be provided to the relevant authorities where there is a legal obligation to do so.

8.1 Service Guarantee

0kz strives to keep the platform available and free from errors at all times. However, temporary disruptions to the service may occur due to technical maintenance, upgrades, or unforeseen circumstances. 0kz is not directly liable for any loss arising from such situations.

8.2 Liability for Gaming Losses

Full responsibility for any financial loss resulting from gameplay lies with the user. The 0kz platform operates for entertainment purposes and is not liable for gaming addiction or financial loss. You are advised to play responsibly to avoid financial difficulties.

9.1 Protective Measures

0kz gives the highest priority to responsible gaming. We provide the following protective measures for players:

• The ability to set deposit limits.
• Temporary or permanent self-exclusion facilities.
• The opportunity to review gaming activity history.
• Advice and support regarding problem gambling.

To learn more about responsible gaming, please visit our Responsible Gaming page.

9.2 Protection of Minors

0kz takes every possible measure to protect minors from gaming. If there are minor users on your device, it is your responsibility to prevent them from accessing the platform. If a minor has used your account, please notify our support team immediately.

10.1 Complaints Process

If you have a complaint or dispute, please first contact us via our 24/7 live chat support or by email. We will try to resolve your issue as quickly as possible. An initial response will be provided within 14 business days from the date the complaint is submitted.

10.2 Final Decision

The decision of 0kz will be considered final on any matter relating to game results, bonus applicability, and accounts. However, we always review all complaints in a fair and transparent manner.

10.3 Applicable Law

These terms and conditions are governed and interpreted in accordance with applicable law. Any legal disputes will be resolved in accordance with the provisions of the relevant authority.

11.1 Entire Agreement

These terms and conditions, privacy policy, and responsible gaming policy together form the complete agreement between 0kz and the user. These documents replace all previous oral or written understandings.

11.2 Severability

If any provision of these terms becomes invalid or unenforceable for any reason, the remaining provisions will remain in full effect. The invalid provision will be replaced by a valid provision that comes as close as possible to the original intent.

11.3 Language of Communication

All communication with 0kz may be conducted in Bengali. Our support team provides service in Bengali 24 hours a day, 7 days a week. For email communication: [email protected]